Wednesday, March 26, 2008

Dell Hell - By the Numbers 8

It's been a long time since I rounded up the numbers on Dell Hell... this was always one of my favourite ones to write just because numbers often tell a story of their own..

First lets have a look at the good old "My PC is on Fire" parody of the Numa Numa song on Youtube...

338,546 - Number of views of this parody on Youtube
64,924 - Number of views since August 2007
8,000 - Approx. number of views per month

So this old, dated video parody is still turning out (and turning away) about 8,000 customers per month! Well done to whoever created it, the social networking sites are more than able to kick a company in the balls long after the fact, something the nobs at Dell should try to keep in mind!

2- Number of lawsuits or subpeonas issued/expanded involving Dell in the last month, details are here and here.

+900 - Jobs lost in Edmonton Canada after Dell closed a "top performing" call centre there.

$1 - Per year lease negotiated by Dell with the City of Edmonton for Dell setting up shop there.

$1.1 million - 5 year tax rebate given to Dell to operate in Edmonton.

6.4 % - Percentage of profit Dell fell short on in the fourth quarter 2007 filings.

336,000 - Hits on Google for the words Dell Hell.

3,480 - Hits on Google for the word DellHell (obviously I should change my site name and keywords!).

283,000 - Hits on Google for the words I Hate Dell.

717 - Number of articles at about Dell ripping off customers.

This site is well worth reading for anyone considering buying a Dell computer or other product! Just the sort of complaints you can find in the hundreds at Dells' own website Direct2Dell but without the useless blather from Lionel and company about how sorry they are and how they intend to fix it... yeah, right, like we haven't been hearing that for the last year or so.

2,483 - Links at Technorati to blogs with the words Dell Hell in them.

And that just about wraps it up today, it is the closing days of the ski season and I want to get in as much skiing as I can!

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