Sometimes you have to laugh just to keep from crying... it is hard to understand how, after spending tens of millions of dollars to "turn around" customer service at Dell, they can still provide us with such shocking examples of how not to run a business....
The following article is taken from good old consumerist.com and once again provides us with a sterling example of what it is like to try to do business (or not) with Dell. Buyer Beware!
A woman who inherited a phone number from a previous employee at her workplace has been plagued for 8 months by daily phone calls from Dell debt collectors, despite her MANY efforts to clear the fog from the heads of the morons who are running the show on the other end of the phone.
No word yet from Dell mouthpiece Lionel Menchacha but that is not surprising, what could you possibly say about it that might make her feel better?