Saturday, December 11, 2010

Plenty of Ammo, only one target, fire away!

I was down in Vegas a few weeks ago and not being a gambler there isn't much for a guy to do, but I did see a few things that caught my eye. If I had the limitless wallet of the Round Rock gunslingers I would go down to one of those shooting ranges and get myself some automatic weapons and blast away.. at $1 per bullet it probably makes as much sense as the slots!

One place I can find limitless ammo is right here in dellhell... the cowboys in Round Rock went bad many years ago and although I can't report any cattle rustling I can sure as hell find some pretty shady hustling going on just about any day of the week. Seems the bad guys just never learn...

November 19, 2010 - PCMAG reports that Dell knowingly sold faulty computers to customers, computers BTW that had a failure rate in some cases of %100!!! How did dell deal with the issue? Here is a quote for those to lazy to click on the link... "...Dell documents also indicates that the system "mail [sic] fail to boot or experience a thermal shutdown due to failed motherboard with bulged capacitors". The same document urges Dell representatives to "urge uncertainty" in dealing with the issue, not to bring up the issue proactively, and not to promise to exchange any machines that had not failed yet."

November 28, 2010 - PCWORLD released its 2010 Reliability and Service Survey and here is what they have to say about Dell, "...home customers say that Dell's problem-solving skills are mediocre at best." Really? Mediocre? Is that what I expected? Wanted? Paid for?

November 28, 2010 - PCWORLD also reported on this day in an article titled "The Tech Brands You Can Trust" that Dell is the second worst computer manufacturer you can possibly buy from these days... so don't just take our word for it... buyer beware, you will get what you paid for, which in the case of a dell computer is crap service and dodgy computers.

So there is a snapshot of one week in DellHell... I haven't got time to wade through the last few weeks, but you get the idea... I will just leave off with two more quotes.. these from readers of DellHell Revisited...

December 7, 2010 - A DellHell Revisited reader says this about his recent entry to DellHell.... "Just entered Dell Hell. I ordered a computer - lo and behold, it is defective. Over seven hours so far talking to customer service/tech support in India. They have a script. They cannot deviate. It is infuriating. A week later I am still sitting with a defective computer."

December 7, 2010 - Another DellHell Revisited reader had this to say as well... "Right on! I have experienced Dell Hell many times in my 18+ years working with computers, networks, websites, software, I have found Dell to be irresponsible and dishonest. Customer service, HA!"

So if you were thinking of computers or peripherals as christmas gifts this season, you might want to think again if you were thinking Dell... they don't rustle cows in Round Rock but they sure do hustle the public...