Well, no big surprise to most of us who reside here in dellhell.
Dell was found guilty of Fraud and False Advertisingin New York yesterday and it will have major repercussions for Dell. The loss of credibility among consumers and the potential damages and fines which they are facing are not going to be easy to explain on the direct2dell site or in the shareholder meetings to come.
Just to repeat the obvious, here is a quote from the Judge.
"Dell has engaged in repeated misleading, deceptive and unlawful business conduct, including false and deceptive advertising of financing promotions and the terms of warranties, fraudulent, misleading and deceptive practices in credit financing and failure to provide warranty service and rebates."
Dell claims it is only a small percentage of consumers who complained! Oh, well I guess that makes it okay then, silly me.