Several years ago she saved all her money working part time while attending school so that she could buy herself a laptop. But she didn't want just any laptop, she wanted "the best". And sadly for her, with my encouragement, she choose a Dell Inspiron 9100. More horsepower than a Ferrari, the size of a Kenworth truck, and the cooling system of a 1963 Volkswagen...
Shortly after the warranty expired it suffered a meltdown and being out of warranty Dell offered to sell her a $700 refurbished motherboard! You can trawl up the rest of the sad story elsewhere in cyberspace...
Anyway, my daughter is off to Australia, newly minted pilot wings on her coat and a Mac in her computer bag. And between her and I, we are still kicking Dell in the balls every chance we get, and it feels good! If you are stuck in Dell Hell, I highly recommend it... Let the world know what sort of company Dell really is!
Of the thousands of people we have now told our story to, and the thousands more to come, if even 1% never buy a dell as a result, I will feel we have gotten our monies worth out of Dell.
dell
dellhell
dell hell
1 comment:
I've been 2 days now complaining to Dell on my Inspiron 9100 that has start to become a fire hazard. I asked the manager of Dell what to do and he tells me not to use it. Was I supposed to laugh at that one or get angry. After all of this I've been going through with Dell I'm thinking about calling it quits and moving my business to a new computer company. Its funny seeing how man y people out there have problems and Dell wont even try or listen. Its called customer CARE or technical SUPPORT. They should have their employees look those words up in a dictionary everyday before work :) Go Apple!
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